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‎06-09-2023 08:25 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-n0000 (63B17AV)

My laptop, an Omen by HP Gaming Laptop 16, has the capability of being charged via the USB-C ports on the rear of the device. However, when I attempt to use either of these to charge my laptop, I receive an error message that says "The AC adapter is not compatible with this system." I have used a variety of different chargers but they all give the same message and fail to charge.

Essentially, I was wondering, what is counted as a compatible AC adapter?

Category:
2 REPLIES 2

‎06-09-2023 10:51 PM

HP Recommended

HP 100W+10W Slim USB-C+USB-A AC Adapter

https://witcomputers.com/product/20-0v-5-0a-usb-output-5v-2a10w-110w-usb-c-100w-type-c-original-ac-p...

 

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my english is broken
the meaning may not be accurate
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‎06-10-2023 09:32 PM

HP Recommended

@Adam_F 

 

What is your Laptop 16-n0000 (63B17AV)  machine ? Depending on its graphics card, it can come with 200W or 280W AC adapter. The link on @548851818 with wattage 110W max, no way you can use it tho charge your machine when ON

 

I believe HP Thunderbolt G4 280W should work but I have not tested it.

 

Regards.

BH
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