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‎07-04-2022 02:25 PM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0020na
Operating System: Microsoft Windows 11

Hello, I recently bought a HP monitor equipped with USB C port. Connecting my laptop HP Pavilion Gaming - 15-dk0020na to USB C port, it did not charge. I wondered why it did not work?

Thank you 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2022 09:43 PM

HP Recommended

@EhsanTaati 

 

The specs of your machine is

 

           https://support.hp.com/us-en/document/c06403789

 

It uses

 
200 W AC power adapter

 

What is the wattage rating output from monitor ? It could be too weak to charge your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎07-04-2022 09:43 PM

HP Recommended

@EhsanTaati 

 

The specs of your machine is

 

           https://support.hp.com/us-en/document/c06403789

 

It uses

 
200 W AC power adapter

 

What is the wattage rating output from monitor ? It could be too weak to charge your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎07-05-2022 12:02 AM

HP Recommended

Hi, thank you for your prompt response. The output power delivery is up to 65 W. 

 

Many thanks,

Ehsan

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