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HP Recommended
OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Microsoft Windows 10 (64-bit)

When I connect the OEM 200 watt charger that came with my HP Omen 15 en1036ax, the USB devices like mouse keep disconnecting and connecting, there is also an audible pch pch sound when wearing headphones, this occurs the moment the charger is connected, even if it isnt powered, the moment it is connected to the laptop and is connected to a port (unpowered 240 v AC normal home port ) this starts happening. Please help me with what to do, I really cant afford to buy a brand new 200w charger just because of this issue. Laptop was bought 649 days (1.77 year) ago online. Issue started occuring since last week of this post

1 REPLY 1
HP Recommended

Hi @Mihir_Fulari,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Notebook.

 

You may update the BIOS by following the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a great day ahead! 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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