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- Unable to Install HP Support Assistant App in HP Victus 16

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10-30-2024 08:33 PM
Hi HP Support Community,
I've been encountering this error whenever I run to install the HP Support Assistant app in my HP Victus 16.
This was already checked by our firm's administrators and they allowed it to run on their end.
This is the installer I got from HP's site, https://support.hp.com/ph-en/help/hp-support-assistant
Can someone shed a light on this matter?
Thank you!
10-31-2024 02:12 AM
It is an exe file, please
(a) Download and save on your machine,
(b) Right click and select Run As Administrator
Hope this helps. If not, please ask your IT Department for help. Definitely they blocked that.
Regards.
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