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08-15-2022 12:51 PM
I have a big problem with my HP Pavillon 15 recently.
I can't boot into Windows 10, into recovery mode, or into a USB stick with Windows 10/11 on it.
In 'normal' boot mode the windows icon loops for hours without any results.
In 'Recovery' mode, the windows icon runs for 10 minutes before giving me a bluescreen with the error code DRIVER_PNP_WATCHDOG
When I try to boot from a USB key, it fails to launch the windows installer and sends me directly to 'normal' boot
The BIOS detects my USB key and the USB Boot is active
Do you have any idea how I can recover a working windows 10/11 installation?
08-15-2022 01:46 PM
Sorry to hear that you are having problems ... I would like to help you.
Before you do anything else ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
See how it works:
(2) Please report your results
08-15-2022 02:36 PM
Please reinstall your operating system !
You need another computer to prepare <USB flash drive> to install windows
--- Solution --- A)
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
( All Software and drivers from HP are already included )
--- Solution --- B)
Use the official Microsoft method:
After installation is done, download and install HP drivers
08-15-2022 03:03 PM
HP Diagnostics does not detect <all errors>. In your case, it could be a technical error. Mainboard or components or combination.
I can't say more at the moment...
In your case: Service is required !
You should have it <serviced> by a professional notebook (chip level) repair store.
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