• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-07-2024 08:16 AM - last edited on ‎04-24-2024 11:44 AM by Retired

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K1AV)

My problem in my Victus 15 is this 

received_1328906611140114.jpeg

 it happens when the laptop needs a bios update, I didn't do anything stupid such as shut down while updating etc. And also after that screen it goes into normal startup but my windows 11 kept crashing and giving me a bluescreen every while with errors like : 

-PAGE_FAULT_IN_NONPAGED_AREA (most of the time)

-video scheduler internal error

-windows 32k power watchdog timeout

- Video memory management internal (appeared recently after I updated my Nvidia video card drive but it disappeared when I rolled back the driver)

 

Also, these bluescreens didn't happen when I connect the laptop to the charger, but it mostly happen when I disconnect the charger.

I need help please.

Should I update bios manually? And how??

Ps: I tried nearly all the software solutions of the bluescreens, I also reinstalled windows 11 and yet nothing has been solved.

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.