• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-01-2021 02:17 PM

HP Recommended
Product: HP Gaming Pavilion 15-dk0006nw
Operating System: Microsoft Windows 10 (64-bit)

Hi! Im currently using latest BIOS version - F.50. I need to downgrade it to older version, because i can't normally use it. 
I tried:  Win+B, USB flash, F2 to firmware managment with downloaded drivers from HP site. 
Every time i got error.  UNABLE TO OPEN BIOS SIGNATURE FILE ? Please help

Category:
3 REPLIES 3

‎10-04-2021 11:07 AM - edited ‎10-04-2021 11:08 AM

HP Recommended

HI@Dominik5, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Gaming HP Pavilion 15-Dk0006nw and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No

‎10-06-2021 05:48 AM

HP Recommended

No - it don't work!!! I said that I want to DOWNGRADE BIOS, but I can't do it! Either way doesnt work... 

Was this reply helpful? Yes No

‎10-06-2021 01:53 PM

HP Recommended

Hi@Dominik5,

 

We have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.