• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here's how to use the Instant Pair with the Cloud III S and Pulsefire Haste Pro or Pulsefire Saga Pro, Click here to check it out!
Locked

‎01-16-2025 12:51 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0013dx
Operating System: Microsoft Windows 11

When I go to increase volume I have no option to select Realtek Speaker as my output. I have tried to update driver but nothing happens.

Category:
1 REPLY 1

‎01-16-2025 02:25 PM - edited ‎01-16-2025 02:55 PM

HP Recommended

Greetings @Unthgar 

 

Welcome to the HP Forum.

 

EDIT: I checked your PC's specs after posting info below. This spec sheet for your PC states it has Bang and Olufsen audio with two speakers.

 

B&O may be using Realtek audio drivers, I don't know since I don't have a HP PC using B&O audio.

 

Check Control Panel>Sound.

 

You should be able to set Realtek as the default playback device if Realtek is a choice.

 

Then check Control Panel>Device Manager for errors in Sound and to verify Realtek audio is present.

 

Regards.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.