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‎01-16-2025 12:51 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0013dx
Operating System: Microsoft Windows 11

When I go to increase volume I have no option to select Realtek Speaker as my output. I have tried to update driver but nothing happens.

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1 REPLY 1

‎01-16-2025 02:25 PM - edited ‎01-16-2025 02:55 PM

HP Recommended

Greetings @Unthgar 

 

Welcome to the HP Forum.

 

EDIT: I checked your PC's specs after posting info below. This spec sheet for your PC states it has Bang and Olufsen audio with two speakers.

 

B&O may be using Realtek audio drivers, I don't know since I don't have a HP PC using B&O audio.

 

Check Control Panel>Sound.

 

You should be able to set Realtek as the default playback device if Realtek is a choice.

 

Then check Control Panel>Device Manager for errors in Sound and to verify Realtek audio is present.

 

Regards.

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