• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-14-2022 02:57 AM

HP Recommended
Product: OMEN Laptop - 15-ek0001nt
Operating System: Microsoft Windows 10 (64-bit)

I have Samsung PM98A1 512GB oem ssd and its firware version is HPS0NEXF.  I am unable to update the SSD firmware with the given firmware update on HP Driver Support page. The file i downloaded is sp136875.exe and its version is HPS3NGXH/HPS3NGXG Rev.A

 

 

Screenshot_1.jpg

 

 

 

Category:
2 people had the same question
1 REPLY 1

‎01-24-2023 10:30 AM

HP Recommended

This is also not working for our Z4 G4 Workstations -- also utilizing Samsung PM981A drives.

 

Unfortunate.  Samsung does not provide any support for these drives other than thru the PC Mfg.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.