Unknown Device

[Batsmouses]

Hi...
After updating to the most recent Windows 10 21H1 19043.1081, there is an unknown device with the following code: ACPI\INT33A3\2&DABA3FF&1

what should I do?

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver...Intel(R) Corporation - Other hardware - ACPI Intel(R) RealSense(TM) 3D Camera (Front F200)

Microsoft Update Catalog

I zipped up the driver and attached it below...

Download and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager.  Click on the Unknown device needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for drivers option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and the driver should install.

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.

;*****************************************
; Install Section
;*****************************************

[Manufacturer]
%ManufacturerName%=Standard,NTamd64

[Standard.NTamd64]
%IntelDFUACPI.DeviceDesc%=IntelDFUACPI_Device, ACPI\INT33A3

[Batsmouses]

I have installed it and it appears intel(R) RS HW Recovery, is this the correct application?

[Paul_Tikkanen]

Hi:

Yes that should be the correct description according to the driver file...

[Strings]
SPSVCINST_ASSOCSERVICE= 0x00000002
ManufacturerName="Intel(R) Corporation"
ClassName="Intel(R) RS HW Recovery"
DiskName = "Intel(R) RS HW Recovery Installation Disk"
IntelDFUACPI.DeviceDesc = "Intel(R) RS HW Recovery"
IntelDFUACPI.SVCDESC = "Intel(R) RS HW Recovery"

[Batsmouses]

Thanks for helping me

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.