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‎11-01-2020 08:47 AM

HP Recommended
Product: Hp omen 15 ek0017tx
Operating System: Microsoft Windows 10 (64-bit)

I have Hp omen 15 ek0017tx it has 8 GB single channel ram, gtx 1650ti, and Intel i5 10th gen

 

I needed to upgrade the Ram to 16 GB (8+8) 

Where can I upgrade...can I upgrade it at hp care centre?...or should I call hp costumer care?

 

4 REPLIES 4

‎11-02-2020 05:45 AM

HP Recommended

I think you can upgrade by yourself... Just buy the RAM with the same specification with your laptop... Unscrew the bolt at back cover... remove your RAM and install the new ones... But, if you're afraid, i think it's better just bring your new RAM and take it to HP service center... I think hey will help to install it... it's just take no more than 10 minutes to install a new RAM...

Sent from OMEN 15 en-0013ax
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‎12-11-2020 10:59 AM

HP Recommended

Where I live there is no service centre of hp what do I do?

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‎12-12-2020 12:05 AM

HP Recommended

You can upgrade it to any computer service center..... it's an easy task to do.... here is the video of your laptop teardown... so you know how easy to do it by yourself just for upgrading RAM...

Sent from OMEN 15 en-0013ax
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‎12-12-2020 06:47 AM

HP Recommended

Hi@Rohan_73, Welcome to the HP Support Community! Request you to check the Maintenance and Service Guide.

 

OMEN Laptop - 15-ek0017tx

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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