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11-01-2020 08:47 AM
Product: Hp omen 15 ek0017tx
Operating System: Microsoft Windows 10 (64-bit)
I have Hp omen 15 ek0017tx it has 8 GB single channel ram, gtx 1650ti, and Intel i5 10th gen
I needed to upgrade the Ram to 16 GB (8+8)
Where can I upgrade...can I upgrade it at hp care centre?...or should I call hp costumer care?
4 REPLIES 4
11-02-2020 05:45 AM
I think you can upgrade by yourself... Just buy the RAM with the same specification with your laptop... Unscrew the bolt at back cover... remove your RAM and install the new ones... But, if you're afraid, i think it's better just bring your new RAM and take it to HP service center... I think hey will help to install it... it's just take no more than 10 minutes to install a new RAM...
Sent from OMEN 15 en-0013ax
12-12-2020 06:47 AM
Hi@Rohan_73, Welcome to the HP Support Community! Request you to check the Maintenance and Service Guide.
Hope this helps! Keep me posted.
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