Used to be able to control fan speed in HP Command Center. Can't anymore.

[LachlanF]

Up until about two weeks ago, I was able to change fan speed and see the temperature of my laptop on HP Command Center but now I only see the About and System Information parts. I would just like to know why this happening and if I can fix it, as my laptop overheats a lot now.

Thanks, Lachlan

[Elohi_NR]

Hi @LachlanF,

Welcome to the HP Support Community!

I reviewed your post and I understand that you want to use the Hp command center. I'd like to help!

When is the last time you used the HP command center to control the fan speed?

Are you getting any buzzing noise?

Have you done any changes to your PC software or added any new applications?

Meanwhile, update the BIOS on your pc and once that is done restart the PC and also update the windows. 

Click here to update BIOS

You may also refer to this document here for further assistance. 

Hope this helps! Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @LachlanF,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!