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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)
Microsoft Windows 11

My laptop specifications: 
--------------------------
CPU: Ryzen 5 5600H 3.30Ghz
GPU: AMD RX6500M with 4gb vram

RAM: 16gb DDR4 3200mhz (come with only one stick Samsung 8gb 3200mhz ram so I added another Crucial 8gb 3200mhz ram).
Storage: WD PC SN810 512gb

BIOS: F.17


I am currently experiencing stuttering issues while I'm gaming. I've tested in several games such as Genshin Impact and some other 3A games. Taking Genshin Impact as an example, I believe that it's system requirement are more friendly compared to the requirements of 3A games. Additionally, I always make sure that the game is running in high performance, which will use the dGPU instead of iGPU.

The GPU usage will suddenly spikes to 99-100% and cause stuttering for around 2-3 secs and the fps will drop to 0-10 and straightly goes back to normal (60fps). This stuttering issue occurs intermittently and without a specific pattern. I used MSI afterburner to check is there any thermal throttling issue, but it seems everything is fine.

CPU usage= 10-20%
CPU temperature= 70-80 degrees

GPU usage= 60-70% and suddenly spikes to 99-100% as mentioned above
GPU temperature=60-70 degrees. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem Solved...
--------------------
The stutter is now gone after I switched to Quiet Mode in Omen Gaming Hub. 

Hmmm.... maybe to HP the real performance mode is Quiet Mode.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @imaQuokka,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Product.

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Problem Solved...
--------------------
The stutter is now gone after I switched to Quiet Mode in Omen Gaming Hub. 

Hmmm.... maybe to HP the real performance mode is Quiet Mode.

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