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‎04-06-2023 01:12 PM - edited ‎04-06-2023 01:19 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N7AV)

Hi,

 

Something is wrong with my keyboard: I can't turn the power on, no fans, beeps, or screen activity.

 

3 questions: 

1- can I use on usb/external keyboard to turn it on/off? there might not be such a power on function on those keyboard

2- where can I find a replacement keyboard/top cover (or at least the part number)? 

3- How does the warranty is affected with opening the laptop: I installed extra ram and SSD

Thanks

 

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