Victus gaming laptop got slower

[Harman1907]

4 months ago I bought a Victus laptop and everything seemed normal, however 3-4 weeks ago I began experiencing some performance issues. The computer feels very slow while playing games and my screen sometimes freezes. Everything is up to date and I really don't understand how a brand new laptop could be this slow.

[Nal_NR]

Hi @Harman1907,

Welcome to the HP Support Community. 

I understand that you are facing issues with performance. I'd like to help!

Please follow the steps mentioned in the video link. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Harman1907,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Harman1907,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us