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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-22-2022 02:09 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F53AV)

4 months ago I bought a Victus laptop and everything seemed normal, however 3-4 weeks ago I began experiencing some performance issues. The computer feels very slow while playing games and my screen sometimes freezes. Everything is up to date and I really don't understand how a brand new laptop could be this slow.

Category:
15 people had the same question
3 REPLIES 3

‎11-25-2022 05:21 AM - last edited on ‎07-01-2024 07:13 AM by Level 5

HP Recommended

Hi @Harman1907,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with performance. I'd like to help!

 

Please follow the steps mentioned in the video link. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎11-26-2022 06:38 PM

HP Recommended

Hi @Harman1907,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎11-29-2022 11:37 PM

HP Recommended

Hi @Harman1907,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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