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‎07-22-2022 12:13 PM - last edited on ‎07-22-2022 12:19 PM by Retired

HP Recommended
Product: OMEN by HP - 17-an111nw
Operating System: Microsoft Windows 11

Hi, wifi and bluetooth are not working after upgrading to windows 11. The drivers are installed but the laptop does not see these functions.

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2 REPLIES 2

‎07-22-2022 08:20 PM

HP Recommended

@Kwiatek82 

 

Its specs

 

           https://support.hp.com/au-en/document/c06113476

 

It has  Intel® Wireless-AC 9560 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo adapter. Please download and install BT from the following link (the second item):

 

            https://www.intel.com.au/content/www/au/en/products/sku/99446/intel-wirelessac-9560/downloads.html

 

Regards.

BH
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‎07-23-2022 02:47 AM

HP Recommended 
I have tried this before. I think the module to be replaced.

 

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