WSL2 / HyperV is causing BSOD on HP Pavilion Gaming Laptop 15 - Ryzen 5 4600H

[The_Fossette]

@PankajN

I am positive that the issue will be addressed.

Cheers!

[beroa]

Bump. This is still an issue for me.

[simoman]

Same problem here! i've buyed an HP product for work! i never could imagine that support could ignore a feature like virtualization problem! All developers need this kind of feature! i've buyed also a lenovo legion with the same configuration and they solved the problem in a month!!

[beroa]

I did find a workaround for my issue, hopefully it helps someone else:

I discovered that if I disabled my 'Realtek RTL8822CE 802.11ac PCIe Adapter', I would be able to boot with virtualization enabled. However when I do this, the Realtek Gaming GbE Family Controller would be "blocked from starting", making it impossible to use the internet and virtualization at the same time. 
My first idea was to replace the M.2 WAN card, I did that with two separate WAN cards, but neither of them would be detected in device manager despite having up-to-date drivers and them being detected in HP Hardware Diagnostics UEFI. The Bluetooth would even work but no matter what I did for both cards I couldn't get the Network adapter to show up in device manager.

Then I decided to try it over USB, I bought a USB WWAN adapter, and it worked! I'm able to disable the Realtek card, boot up with virtualization enabled without a BSOD and still use the internet. This is working for me for now, hopefully new drivers or a BIOS update will fix the root issue soon.


TLDR: disable 'Realtek RTL8822CE 802.11ac PCIe Adapter' in Device Manager and use a USB network adapter.

[nithinmohantk]

I have the same issue. I didn't expect HP not fixing this issue, after many of the customers reporting problem with same WIFI card, 

It is absolutely annoying.

[nithinmohantk]

@The_Fossette Can we have a resolution please, we are also facing the same problem with same model. 

[Tylerw13]

@The_Fossette This is a known bug in the bios.  xmg just released a bios update to get it fixed. please hp get this bios update out asap!!!

https://www.reddit.com/r/XMG_gg/comments/kb1p9i/solution_for_hyperv_and_wsl2_issues_on_various/

Solution via BIOS Update

This week we have received BIOS updates for all our models with Ryzen 5 4600H and Ryzen 7 4800H.

Changelog:

     [Fixed] Share memory still cannot over 2GB after enabling the Hyper-V (AMD PI solution)

This BIOS update seems to fix all currently known problems related to Hyper-V.

We already tested it with a few select customers.

• Hyper-V works

• WiFi works with AX200 in both variations (vPro and non-vPro)

• Control Center works

[Tylerw13]

Any update on this??  It would be nice to get this fixed.

[Tylerw13]

Those wondering. I have replaced the realtek wifi adapter with an intel adapter. It now works with no blue screen.  

[beroa]

@Tylerw13

Which Intel adapter? I've tried it with a Intel 9260NGW as well as a Realtek RTL8188EE and neither would show up in device manager even with up-to-date drivers.