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‎12-28-2023 04:34 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755G1AV)
Operating System: Microsoft Windows 11

I have an hp omen 16 and have a little damage on the bottom panel of the laptop. There is a scratch in the metal itself maybe 1 millimeter deep and 3 millimeters wide would this void my warranty. The damage happened at least 3 months ago and yesterday my laptop wouldn’t turn on anymore.  It’s pretty obvious as it is close to one of the screws. 

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1 REPLY 1

‎12-30-2023 02:52 PM

HP Recommended

Hi @yasintrdyy,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your OMEN By HP 16.1 Inch Gaming Laptop PC 16-Wf0000 damage on the bottom panel of the laptop. Not to worry I will help you to get a resolution to resolve the issue.

 

I am sorry to hear that  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, Please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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