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07-27-2022 01:10 AM
I bought an HP Victus 16 gaming laptop yesterday. Today i was playing a game of Valorant when suddenly the power went out. I had the battery charger plugged in and suddenly the fps dropped. Now the whole laptop fps is low. Please help .
07-29-2022 01:18 AM
Sorry to hear that you are having problems ...
To help you I need to know the product number (p/n) of your notebook !
You will find this information on the back/rear of your notebook in small alphanumeric letters.
The product number (p/n) is legally allowed information about the computer. This is not sensitive data.
It is allowed to publish it in public.
press [windows key] + r
( run command )
copy / paste the System SKU value and BIOS Version/Date value
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