What is the thickness of the thermal pad in the Victus 16 device?

[Seymur21]

What is the thickness of the thermal pad in the Victus 16 device?

[Seymur21]

Thermal putty dried on my Victus 16 device. The motherboard gets too hot. I'm wondering which thermal putty is used from the factory. Additionally, I need to know the distance between the vram and the cooling block so that I can apply a thermal pad if I cannot find putty.

[A_Gayathri]

Hi @Seymur21,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

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[Seymur21]

HP Victus 16-d0039ua Gaming Laptop (5B1Z0EA). This is my device. How much space is left between the transistors and ram on the motherboard and the cooling block?

[A_Gayathri]

HI @Seymur21,

Thank you for the reply 

I am sorry we do not have the thickness information for the thermal pad

please refer to the user guide  Maintenance and Service Guide Please do Ctrl+F and search for thermal and keep hitting enter to change and you will get the details of the parts

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!