• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-07-2019 09:32 PM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0056wm
Operating System: Microsoft Windows 10 (64-bit)

The laptop is the hp pavillion gaming 15t and its the 15-cx0056wm. The trouble I'm having is what m.2 ssds are compatible with this computer? I tried this m.2 nvme ssd

 

https://www.amazon.com/gp/aw/d/B07P7TFKRH?psc=1&ref=ppx_pop_mob_b_asin_title

 

but it didn't work. No other drives popped on the computer, only the 1tb one. The thing that confuses me is that in the manual for this laptop, it says that "128 GB PCIe, NVMe, TLC, M.2, solid-state drive + 1 TB (7200 rpm)" is a valid configuration but my m.2 nvme ssd from wd blue isn't showing up on the laptop.

 

Some suggestions for m.2 ssds th

1 REPLY 1

‎06-07-2019 11:49 PM

HP Recommended

Hello @shim7 

 

That drive should have worked. If you were looking for it in Windows, did you go to Disk Management and initialize the drive?

 

Otherwise to install Windows, I would suggest you disconnect the HDD first, then install Windows. Reconnect the HDD after you verify everything works on the SSD first.

 

I recommend Crucial because they guarantee theirs to work on your money back.

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-gaming-15-cx0058wm#SSDFilte...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.