cancel
Showing results for 
Search instead for 
Did you mean: 
Rantonio
New member
1 0 0 0
Message 1 of 2
130
Flag Post

Why can't I undervolt with omen gaming hub ?

HP Recommended
HP Omen 15-dc1036np
Microsoft Windows 10 (64-bit)

I have a Omen 15-dc1036np with an i7 9750h and a gtx1660ti, and it has been running a bit hot. So I was trying to undervolt it to lower the temperatures and found out that I could do it with omen gaming hub.The problem is that the option where you undervolt does not show up. I already updated the BIOS and some other drivers, unninstalled omen command center and installed omen gaming hub, and still doesn't show up. Am I doing something wrong or do I need to do anything else ?

Thanks for the help 🙂

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
2,875 2,874 106 140
Message 2 of 2
Flag Post
HP Recommended

Hi@Rantonio,Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation