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12-16-2022 05:30 AM
Wi-Fi disconnecting and disappearing when I play game such as Fortnite !!! I have to shut down the laptop and restart to be able to see available wifi connections every time. But there is no issue when I connect via ethernet. I have reset my laptop twice and re-installed windows twice already and in addition I got uninstalled and re-installed wifi card drivers already and it didn't help.
Can someone please help to fix this issue permanently ?
12-16-2022 07:49 AM
I see from the parts list for your notebook that it has the dreaded Realtek RTL8822BE Wi-Fi adapter.
If I had a dollar for every post I have read regarding the various model Realtek Wi-Fi adapters, I would be rich.
The only suggestion I can offer other than replacing that model card with a better one, would be to install the latest driver HP has for the RTL8822BE:
If you want to upgrade the Wi-Fi adapter, you should be able to replace the Realtek card with this model:
Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro 160 MHz PCI-e HP part # L35282-005
You can find the above model Wi-Fi card on eBay. Search by the HP part number, not the model of the Wi-Fi card.
Below is the link to the service manual.
01-19-2023 06:21 PM
Hello Paul ,
Thanks for the advice. I decided to buy an internal Wi-Fi adapter.
Can you please kindly provide a product link on Ebay or Amazon that I can go ahead and purchase directly from that link as I am having difficulty to find the right one with the HP part# that has been provided.
Thank you in advance.
01-19-2023 06:29 PM
You're very welcome.
Since the time of my last reply, HP released a newer driver for that card you may want to try out.
The above driver will install version 2024.10.227.2, 08/18/2022
I see several AX200's for sale on eBay.ca.
The shipping charges are pretty steep though.
You can also buy one new from HP directly for $44.09 CAD, which is even more expensive than the ones on eBay including the exorbitant shipping charges.
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