Will replacing the thermal paste void my warranty?

[doguozkan]

Hello,

I recently bought an Omen 15, and I am not entirely satisfied with thermals. I've noticed that people have had good results with better thermal paste than what's applied at the factory and I have a tube of Arctic MX-4, however, I'm worried my warranty might be voided if I replace it myself (even if I don't damage anything). Does anyone know if it'll be voided, and if so, will authorized repair shops replace it for me with what I provide them? Does HP's policy on this differ by region?

Thanks.

[Prométhée · Accepted solution]

hi

see this

HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support

This is quite peculiar.
according to the HP documents, indeed, if you do not damage anything, or if the computer does not crash as a result
the warranty should not be voided!
But with some messages, which we can meet here, it is possible, that if the HP employee thinks otherwise, it might go wrong.
So it is very difficult to assert yourself, that you can do it, without any worries.

[doguozkan]

Thanks a lot. The page you linked also lists thermal damage, so it's damned if I do, damned if I don't.