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- Windows keeps deactivating itself

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03-02-2021 12:51 PM - edited 03-02-2021 12:51 PM
A month or so ago, I've been having issues with Windows activation. The system keeps deactivating itself after a random period of time. A troubleshooter usually fixed the issue, however recently it has stopped working. I used the virtual agent. That's also stopped working after a few weeks. The Microsoft Store fixes the issue usually however I want to know how do I stop this from happening? I asked on the Microsoft forums and I've been told it's an OEM issue so I came here to look for answers.
The error code for the troubleshooter is 0x80070005. I've had this laptop for around half a year. This is an Omen 15 (1050 ti 4GB model from 2018 I think?). I'm connected via Wi-Fi by all times if that helps and the last updated installed is KB4601554.
Please help,
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Accepted Solutions
03-05-2021 04:40 PM
Sorry that didn't work.
The only other suggestion I can offer would be that you back up any files you need to save onto a portable hard drive, and reinstall W10.
Use the cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility.
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
03-02-2021 01:31 PM
Hi:
Install the free showkey plus utility and see if changing the W10 installed key to the W10 OEM key in the report resolves the problem.
Get ShowKeyPlus - Microsoft Store
Go to settings>Update & Security>Activation>Change product key.
Enter the W10 OEM product key from the showkey plus report.
03-05-2021 04:40 PM
Sorry that didn't work.
The only other suggestion I can offer would be that you back up any files you need to save onto a portable hard drive, and reinstall W10.
Use the cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility.
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support