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umarAli1
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Message 1 of 2
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Yellowish/white streak on my screen.

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Hp omen notebook 17in

I have owned this laptop for about three years now without any major problems. I usually only use it for school and never used it for gaming until recently. I don't know what happened, but today when I woke up and turned on my laptop I saw that there were two 2-3 inch horizontal streaks on the screen. They go away when I use any program or play any games but when the screen is back its really obvious. It looks like the Lcd got damaged but doesn't that kill the pixels and they don't work? ( I broke the LCD on my phone before.) I know it is a minor problem since it only affects the screen when it's black or dark but I really want to get it fixed. Any help? Maybe its a software issue but I highly doubt it. 

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Echo_Lake
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Message 2 of 2
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@umarAli1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked without these issues?
  • Have you updated Graphics and Chipset drivers?
  • Have you checked the display on an external monitor?

let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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