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‎04-24-2022 03:39 AM

HP Recommended
Product: OMEN by HP 15-dh0015nt
Operating System: Microsoft Windows 10 (64-bit)

my charger is broken. I bought a non-original charger and when using it, I get the warning that the computer is not compatible and it does not charge when the pc is on, it only charges when it is turned off. I'm from turkey. 

Category:
1 REPLY 1

‎04-24-2022 06:11 PM

HP Recommended

@fatmarpz 

 

What is the wattage rating of your new AC adapter now ? It may be too weak. The specs of your machine is

 

                 https://support.hp.com/au-en/document/c06502381

 

It uses 200 W Smart AC power adapter part # L00818-850. If you wish, you can order from

 

               https://partsurfer.hp.com/partsurfer?searchtext=L00818-850

 

Regards.

BH
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