• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)
Microsoft Windows 11

When I press the power button on my hp notebook, the screen stays in a black state and I've noticed that the caps lock is blinking 5 times then blinks 3 times fast, I am unsure of what to do, please help

10 REPLIES 10
HP Recommended

Hello @PT04 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Chapters: 00:00 Introduction 00:23 Open the HP BIOS Update 01:23 Automatically update BIOS 01:31 Restart computer 01:38 Complete BIOS update In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS ...
HP Recommended

I have done the following steps below multiple times but the laptop still shows a blank state with the caps lock blinking

HP Recommended

Hello @PT04 

 

(1) Use another computer to create <USB flash drive>

HP Consumer Notebook PC BIOS Update

F.12 Rev.A9.2 MBJul 21, 2022Download

 

(2) Follow

-> BIOS Recovery Reinstall with USB

 

(3) Please report your results

HP Recommended

Hello, I have downloaded and created the recovery on multiple different hp notebooks and the HP Victus BIOS screen does not show up, I'm sure that I completed every step in the YouTube video but it still stays in a blank state with blinking lights on the caps lock

HP Recommended

Hello @PT04 

 

Do you have valid HP warranty ?

HP Recommended

As of now, I don't. It expired a while ago

HP Recommended

Hello @PT04 

 

Costly action:

The BIOS can be reflashed with a "programmer" by a professional notebook (chip level) repair store. But there is no guarantee that the notebook will continue to work 100% after that.

 

Alternative:

Buy a good used or new notebook

 

You decide

 

Kind regards

HP Recommended

Thank you for taking time out of your week, it really meant a lot to try and help fix my problem. I will probably try to get the chip repaired in order to not lose weeks work of school work on it. 

HP Recommended

@PT04 wrote:

Thank you for taking time out of your week, it really meant a lot to try and help fix my problem. I will probably try to get the chip repaired in order to not lose weeks work of school work on it. 


Hello @PT04 

You're welcome!

 

Your data (school work) is on the <hard disk>. This can be read out with a USB-to-SSD adapter.

 

Keep me updated

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.