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‎10-02-2022 03:20 AM - edited ‎10-06-2022 02:04 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)
Operating System: Microsoft Windows 11

When I press the power button on my hp notebook, the screen stays in a black state and I've noticed that the caps lock is blinking 5 times then blinks 3 times fast, I am unsure of what to do, please help

Category:
10 REPLIES 10

‎10-02-2022 05:11 AM

HP Recommended

Hello @PT04 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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‎10-02-2022 03:39 PM

HP Recommended

I have done the following steps below multiple times but the laptop still shows a blank state with the caps lock blinking

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‎10-02-2022 03:45 PM

HP Recommended

Hello @PT04 

 

(1) Use another computer to create <USB flash drive>

HP Consumer Notebook PC BIOS Update

F.12 Rev.A9.2 MBJul 21, 2022Download

 

(2) Follow

-> BIOS Recovery Reinstall with USB

 

(3) Please report your results

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‎10-04-2022 12:39 AM

HP Recommended

Hello, I have downloaded and created the recovery on multiple different hp notebooks and the HP Victus BIOS screen does not show up, I'm sure that I completed every step in the YouTube video but it still stays in a blank state with blinking lights on the caps lock

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‎10-04-2022 04:33 AM

HP Recommended

Hello @PT04 

 

Do you have valid HP warranty ?

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‎10-04-2022 09:02 AM

HP Recommended

As of now, I don't. It expired a while ago

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‎10-04-2022 11:56 AM - edited ‎10-04-2022 11:58 AM

HP Recommended

Hello @PT04 

 

Costly action:

The BIOS can be reflashed with a "programmer" by a professional notebook (chip level) repair store. But there is no guarantee that the notebook will continue to work 100% after that.

 

Alternative:

Buy a good used or new notebook

 

You decide

 

Kind regards

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‎10-04-2022 12:27 PM

HP Recommended

Thank you for taking time out of your week, it really meant a lot to try and help fix my problem. I will probably try to get the chip repaired in order to not lose weeks work of school work on it. 

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‎10-04-2022 12:37 PM

HP Recommended
@PT04 wrote:

Thank you for taking time out of your week, it really meant a lot to try and help fix my problem. I will probably try to get the chip repaired in order to not lose weeks work of school work on it. 

Hello @PT04 

You're welcome!

 

Your data (school work) is on the <hard disk>. This can be read out with a USB-to-SSD adapter.

 

Keep me updated

Good luck

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