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- Re: bug in OMEN command center
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04-09-2020 02:37 AM
i think my OMEN command center has a bug in it. i have a keyboard with LED lights in it. when i choose a color for my keyboard, for example white, my keyboard gets a weird yellowish color to it and it's not even close to white. and the command center shows me the temperature of my cpu and gpu, but the temperature of my cpu variates from 35 to even 80 degrees celcius when im not running any application. how do i fix this?
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Accepted Solutions
04-13-2020 11:54 AM
I reviewed your post and I understand that the Omen command center is not working correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall the Omen command center from the computer and then restart the computer.
Once the computer is restart download and install the Omen command center from Microsoft store and check whether the issue is resolved.
Download link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-13-2020 11:54 AM
I reviewed your post and I understand that the Omen command center is not working correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall the Omen command center from the computer and then restart the computer.
Once the computer is restart download and install the Omen command center from Microsoft store and check whether the issue is resolved.
Download link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-13-2020 12:17 PM - edited 04-13-2020 12:18 PM
@The_Fossette
Reinstalling the omen command center did solve the problem with the LED lights, but not the random CPU temperatures. When I start a light application (google chrome) the CPU temperature skyrockets from 35 degrees Celsius to almost 70 in just 1 second.
04-14-2020 09:11 AM
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Cheers!
The_Fossette
I am an HP Employee
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