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jari17
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Solved!

bug in OMEN command center

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hp omen 15-dh0650nd
Microsoft Windows 10 (64-bit)

i think my OMEN command center has a bug in it. i have a keyboard with LED lights in it. when i choose a color for my keyboard, for example white, my keyboard gets a weird yellowish color to it and it's not even close to white. and the command center shows me the temperature of my cpu and gpu, but the temperature of my cpu variates from 35 to even 80 degrees celcius when im not running any application. how do i fix this?

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The_Fossette
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@jari17,

 

I reviewed your post and I understand that the Omen command center is not working correctly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the Omen command center from the computer and then restart the computer.

 

Once the computer is restart download and install the Omen command center from Microsoft store and check whether the issue is resolved.

 

Download link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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jari17
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@The_Fossette

Reinstalling the omen command center did solve the problem with the LED lights, but not the random CPU temperatures. When I start a light application (google chrome) the CPU temperature skyrockets from 35 degrees Celsius to almost 70 in just 1 second.

 

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The_Fossette
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@jari17,

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Cheers!

The_Fossette
I am an HP Employee

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