everytime when i try to play game or use softwares of design or graphics my charging automatically stops and when i minimize the game or sotfware it starts again(charging). but it happens in 2-3 seconds everytime i play game or use software.
@shubham74 You may want to install all available windows updates, as a patch may have been released by Microsoft to resolve such issues, if there are no new updates available, please use the below steps to reinstall the graphics card drivers from the device manager:
Step 1: Use Windows + X and select device manager.
Step 2: look for display adapters, and right click on the available display adapters, then select uninstall, when done, restart the computer.
Step 3: Update the graphics driver for your specific computer model.
If the issue persists, Most often, either the charger is not producing enough power, or the battery needs to be replaced and I suggest you run a test and calibration on the battery: click here for steps!
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".