clicking noise when i just tapping on touchpad on my brand new hp gamming pavilion 15-dk0051tx

[Paras28]

hello,

I just purchase brand new hp gamming pavilion 15-dk0051tx. now the issue is when I tapping for double click on touchpad then the noise comes like "click" when I use two figures for right click its also make noise like "click".. that basically means when I just tapping on touchpad for click its make noise like "click" which should not actually happen in touchpad. 

so now what should I do for this issue please help me.. 

[KrazyToad]

@Paras28

Is the Touchpad working fine other than the clicking Noise?

This seems to be a normal function and working as design. If the Touchpad is working fine, then it's working as design since if it was a plastic issue, then that would have affected the Touchpad Functionality and sensitivity

Thank you 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Paras28]

Yes.. touchpad is working fine but what about the noise.. how to solve it.. how to make it silent..?

[KrazyToad]

@Paras28

You can try disabling the Touchpad clicking sound if the click sound is coming from the Speakers whenever you tap the Touchpad

Go to Settings, Devices, Typing, Touch Keyboard and turn off Play key sounds

If it is the hardware click when you pushdown on the Touchpad then it's by design

[Paras28]

Yes, Its come from Hardware.. I mean its hardware issue.. 

what should I do?

Is this kind of issue is normal in brand new laptop?

[Riddle_Decipher]

@Paras28 I wouldn't call it normal, but when it happens, its best to get it repaired without any delays, and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.