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‎05-30-2024 07:14 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

My laptop speakers were working very good but since the os update to 23h2 .Its not working properly, there is a crackling sound whenever i play any audio. I tried all the fixes mentioned in various communities updating the drivers and all. nothing worked for me. hope many are facing this issue and hp will bring any bug fixes or patch.

Category:
2 REPLIES 2

‎05-31-2024 06:43 PM

HP Recommended

@dasprof 

 

Please download and install

 

              https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

Hope this helps.

 

Regards

BH
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‎06-07-2024 07:29 PM

HP Recommended

Hi there,

Its not just crackling sound. I noticed the sound coming only from bottom speakers of laptop not from the rectangle speakers on top which drastically reduced the quality of soud which was quite good prior to the update. I have tried all the resolutions found in the hp community. Please help to solve this issue

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