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‎11-11-2023 03:34 AM - last edited on ‎11-11-2023 10:13 AM by Retired

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2T3A6AV)

hi i have a problem with my omen 15, i have got dead pixels and dont know how to get a screen replacement or use my hp warranty. 

Category:
1 REPLY 1

‎11-13-2023 09:05 AM

HP Recommended

Hi @roman200 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

I understand that this is Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty and the issue can be fixed.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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