display lag issue

[AmanKumar848860]

hello sir,

i am user of hp pavillion (model- ec1025AX). It was windows 10 when i bought this laptop and i upgraded it to windows 11 21h2 (1 yr has been done of this laptop), the issue i am facing from 2 months is the performance or display lag issue, it lags for 1 to 2 seconds after booting and using it for approx 30 min. I thought it is bug of windows 11 21h2 but now i have upgraded to 22h2 and still has the problem. When it was new it had no lag issue (issue came from 2 months, i used to update it regularly but still has the problem)😰😰. Please tell me what to do😥😥

[ub6424 · Accepted solution]

Hello @AmanKumar848860 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error or undefined sofware or technical error.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Extensive Tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )