• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

My omen 15 en0002ax has a light studio (BETA) but whenever I select the keyboard it shows 'this device is not supported by OMEN light studio'.  I am not even sure if RGB lights come inside the laptop or do you have to buy it separately? if it does come with the laptop how do I turn them on or activate them?

1 REPLY 1
HP Recommended

@aashnamony wrote:

My omen 15 en0002ax has a light studio (BETA) but whenever I select the keyboard it shows 'this device is not supported by OMEN light studio'. ...


@aashnamony 

 

It specs says nothing about keyboard

 

           https://support.hp.com/au-en/document/c06696156

 

 Looks like your machine does NOT have 4 zone keyboard. When opening your machine the fist time could you see the keyboard has 4 zones similar to

 

          light.png

 

If not, your machine only has  Full size, backlit, 3-coat paint, island style, 1-zone lighting.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.