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10-11-2022 12:52 AM
(1) Billed model name is HP GAMING LAPTOP 15-ec2145AX But on website, product registered is HP PAVILION 15-ECGAMING LAPTOP PC 15-ec2000(2P6B1AV)
(2) HEATING ISSUE WHILE PLAYING GAMES.
(3) SPEED OF GRAPHIC CARD BECOMES OPTIMUM ONLY WHEN CHARGING SWITCH IS LOGGED IN TO PLUG.
10-11-2022 01:03 PM
A1. Your REAL machine is 15-ec2145AX and it is a member of the 15-ec2000(2P6B1AV) family which has many machines with same structure and very close configurations.
A2. That is normal you can use cooling pad to cool it down
For example: https://www.ign.com/articles/best-laptop-cooling-pad
A3. Yes games require more power to run. You can use max CPU for games under battery but this would drain batter very quick. If you wish, you can tell your machine to run 100% under battery. Please use
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