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Ali-Gh
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fan not detected on app (speed fan) and cpu super hot on game

HP Recommended
pavilion gaming 15-cx0058wm
Microsoft Windows 10 (64-bit)

hi

sorry for my bad english

my lap top fan not detectet in app but fan is working 

and in game my cpu temp 99-100 C

and cool sense not effect on or off

its normal ???

bios firmware= f21

edit : while update bios my lap top fans is really fast spin but in work and game cpu temp 99 C is normal spin 

 

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Ali-Gh
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HP Recommended

plz help me

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KrazyToad
HP Support Agent
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Message 3 of 3
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HP Recommended

@Ali-Gh


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Next ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Also refer to this Link: https://support.hp.com/in-en/document/c01007591 for Fan and overheating issues

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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