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‎11-16-2020 12:09 AM

HP Recommended
Product: hp omen ek0019 tx
Operating System: Ubuntu LTS

i have dual booted my laptop hp omen ek0019tx (gtx 1650 ti) with ubuntu 18.04 lts and after installation of ubuntu the graphics and wifi driver are not working. After trying couple of versions of nvidia driver, I am not able to install any working version of the driver. Please do tell me the versions of graphic and wifi driver i need to install.

1 REPLY 1

‎11-16-2020 12:57 PM

HP Recommended

@divya98 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



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