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- hardware reserved memory is more

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12-12-2020 04:22 AM
my installed memory is 8gb but usable memory is only 5.9 gb . The hardware reserved for mine is 2.1gb and for other amd laptops it is less .why for hp it is more? this restricts me to use the full capacity of the ram.please tell me how to change the hardware reserved ram amount so that i can use the memory?i got the laptop with 1TB HDD but i added 256gbSSD . please resolve my query and state how to change the amount also.
12-12-2020 10:23 AM
The memory is shared with the gpu, and in the hp bios there is no function to select how much memory allocate to gpu so it takes >2Gb . We have to ask a bios update so we can choose the amount of memory! I think it will solve also virtualization bootloops problem!
12-12-2020
12:42 PM
- last edited on
07-18-2022
09:03 AM
by
AgathaV
That is a known issue which is related to AMD processors. Please check the following article:.
https://support.hp.com/us-en/document/c06526774
And from Microsoft PlayReady.
https://www.microsoft.com/playready/overview/
Regards.
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