hi i need help with my Victus Gaming Laptop 15-fb0804no i changed the fans on it after one started t

[DOCTOR_Z3R0]

as the title says after awitching to a new pair of fans my laptop's e, 3 and f1,2,3,4 keys stopped working first they would sometimes work again but not anymore, so if anyome can help me with it would be grateful

[Kuroi_Kenshi]

Hi @DOCTOR_Z3R0,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

I'm sorry to hear about the issues you're experiencing with your Victus Gaming Laptop after changing the fans. It sounds like the problem may be related to the keyboard connector or connections within the laptop. Here are some steps you can try to troubleshoot the issue:

Check Connections: Make sure that all internal connections, especially the keyboard connector, are securely attached. Sometimes, a loose connection can result in certain keys not working.

Re-seat Keyboard Ribbon Cable: Open your laptop carefully and ensure that the keyboard ribbon cable is fully seated and secure. You may have inadvertently disturbed the connection during fan replacement.

Driver Update: Make sure your laptop's keyboard drivers are up to date. You can check for updates on the HP Support website.

External Keyboard Test: If possible, try connecting an external keyboard to your laptop. If the external keyboard works, this is an indication that the issue is specific to the laptop's built-in keyboard.

Hardware Damage: If none of the steps above work, there might be damage to the keyboard hardware.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,