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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎02-19-2023 05:01 AM

HP Recommended
Product: OMEN Laptop - 15-dh1001ne
Operating System: Microsoft Windows 10 (64-bit)

I HAVE OMEN 15-DH1001NE LAPTOP BATTERY DISCHARGE FULLY IN ABOUT AN HOUR in idle status how long normally it takes to discharge in idle and in full load ? 

Category:
3 REPLIES 3

‎02-23-2023 01:20 AM

HP Recommended

Hi @SHBAITA 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you have a battery query. Let me know if the battery is draining rapidly so that I can look for the issue and confirm on your query.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎02-27-2023 01:38 AM

HP Recommended

Hi Treeko,

I believe that its draining rapidly yes!! It lasts maximum an hour on idle status of laptop.

so i can understand having a laptop with 3-4 hours life time for gaming purpose on idle status .. if its only 1 hour design i would say i was unfortunate buying this laptop 

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‎03-03-2023 01:39 AM

HP Recommended

Hi @SHBAITA 

I can understand your concern.

Kindly refer to this link and you can perform few calibration for good battery health.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No
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