hp support direct email

[steve85hun]

Dear community! Why no direct email contact for HP support!?!

Why can't you make a complaint via any contact information?

[Dragon-Fur]

@steve85hun 

Welcome to the HP English Community --

HP Support does not support case submission using email.

Company policy.

Our HP Community is a peer-to-peer user forum -- that limits our ability to intervene.

We cannot authorize service or accept case submissions, nor do we speak for HP.

What can we do?

I will forward your concerns to our Moderator team.

Should there be a response, look for a message here before the agent uses other methods to contact you.

Request for Review – Please Read

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Worth Noting

• Our HP Community is a peer-to-peer user group.
• We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
• The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

• HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

• Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

Printer Setup and Support

123.hp.com - Printer setup from the HP® Official site

HP Instant Ink has separate hours and a separate contact:  HP Instant Ink Support

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.