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‎07-23-2022 08:20 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8V3AV)
Operating System: Microsoft Windows 11

new laptop freeze and make buzzing noise five minute in game and some time it freeze but get blue screen clock watchdog timeout

Category:
1 REPLY 1

‎07-23-2022 10:15 AM - edited ‎07-23-2022 10:19 AM

HP Recommended

Hello @ibrahem994 

 

Contact HP Support support immediately. Return product if dissatisfied...

 

Last chance ...

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.14 Rev.A10.1 MBMar 23, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 An available BIOS update resolves a specific issue or improves computer performance.

  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

 "

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18950.8297 Rev.D0.6 MBMar 15, 2022Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A17.3 MBJun 4, 2021Download

Intel Serial IO Driver

30.100.2129.8 Rev.D0.8 MBMar 15, 2022Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1179 Rev.D1019.3 MBMar 15, 2022Download

Intel Rapid Storage Technology Driver

18.6.1.1016 Rev.B22.2 MBMar 15, 2022Download

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

 

(4) Reboot and test again ... 

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