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- laptop fan constantly running and overheating after bios upd...

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04-26-2022 01:08 AM
After I updated my bios my laptop's fan is constantly running and the temperature rises as high as 87 degrees celsius. It wasn't like this before, It works fine when it's not plugged in but when I plugged it in to charge the CPU fan runs at 3000 rpm, and the temperature rises from 40 to 80 and above.
I tried to roll back the bios update but it won't roll back. I have tried updating the bios to the previous version but after a day or two, the bios will update to the so-called newer version.
My bios version currently is F.15. The previous version was F.02
My laptop is HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 AMD
If anyone could help I'd really appreciate it.
04-28-2022 10:33 AM
Hi@crypt33,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Fan issues with the HP Pavilion 15.6 Inch Gaming Laptop PC. It is a hardware issue on the PC.
As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.
Please reach out to the HP Technical Support team in your region regarding the service/replacement options.
Click on this link https://support.hp.com/us-en/contact-hp
For any hardware issue or repair please click on the link Phone Assist Worldwide
Hope this helps! Keep me posted.
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