laptop not trun on after sleep and black boder at bezel is increased

[AlishaShaik1]

my hp omen 16 not waking up after sleep . when i am trying to turn on from sleep te power button blinking continuously i need to hard shut down to turn on my laptop

also after nvdia latest update a the black boder at bezels is increades a little bit at left side please some one give me solution for my problem

[VikramTheGreat]

HI @AlishaShaik1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing some frustrating issues with your HP Omen laptop. Here are some steps you can take to try to resolve these problems.

• Update Drivers and BIOS: Ensure that all drivers and the BIOS are up to date. Sometimes outdated drivers can cause issues with sleep mode and other functions of the laptop. You can check for updates on the HP website or by using the HP Support Assistant software.
• Power Settings: Check your power settings to make sure they are configured correctly. Go to Control Panel > Power Options and ensure that your power plan is set to balanced or high performance.
• Windows Updates: Make sure your operating system is up to date with the latest Windows updates. Sometimes Microsoft releases patches that address sleep mode issues.
• Disable Fast Startup: Sometimes fast startup can cause issues with waking from sleep mode. You can disable it by going to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck "Turn on fast startup (recommended)".
• Reset Power Settings: You can try resetting your power settings to their default values. Open Command Prompt as administrator and type the following command: powercfg /restoredefaultschemes.
• Check for Malware: It's possible that malware could be causing issues with your laptop's sleep mode. Run a full scan using your preferred antivirus software to check for any malicious programs.

As for the issue with the battery screen usage monitor showing that the screen was on during shutdown, that sounds like a software bug. You can try updating your graphics drivers.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support