• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-14-2020 09:52 AM

HP Recommended
Product: hp pavilion ec0101ax
Operating System: Microsoft Windows 10 (64-bit)

my laptop is brand new but it takes 3 min to boot 

and my temperature goes up to 90 degrees while gaming and is that ok...

 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-16-2020 02:48 PM

HP Recommended

@varun_k Welcome to HP Community!

 

I understand that the laptop is taking a long boot time.

 

Do not worry. I will try to fix the issue.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

If the issue still persists, please uninstall the graphics drivers and reinstall and update the BIOS.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec0000-laptop-pc-series/29322...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-16-2020 02:48 PM

HP Recommended

@varun_k Welcome to HP Community!

 

I understand that the laptop is taking a long boot time.

 

Do not worry. I will try to fix the issue.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

If the issue still persists, please uninstall the graphics drivers and reinstall and update the BIOS.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec0000-laptop-pc-series/29322...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.