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‎07-27-2022 10:14 PM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0140tx
Operating System: Microsoft Windows 11

my CPU usage is high frequency around 3.89GHz all the time during idling as well. My pc is i5 8th gen, pavillian gaming laptop because of this i am unable to play any games and fans are making alot of noise all the time.

Category:
1 REPLY 1

‎07-28-2022 11:23 AM - edited ‎07-28-2022 12:03 PM

HP Recommended

Hello @Aman04 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

I strongly advise you to go back to Windows 10 as your notebook model

is not fully tested and certified by HP for Windows 11.

 

Try ...

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.27 Rev.A19.4 MBMay 16, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

HP Consumer Desktop / Notebook PC ME Firmware Update

11.8.50.3470 Rev.A4.6 MBApr 24, 2018Download

 

(4) Reboot and test again ... 

(5) If it fails ... Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

(6) if downgrade fails ...

 

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

--- Solution ---  B)

Use the official Microsoft method:

Information:

Create installation media for Windows

Download:

Windows 10

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

 

(7) Please report your results

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